Address Lookup for Fairfax VA: Fast Property Records

Address Lookup for Fairfax VA delivers fast property records search that lets anyone find a parcel number, owner name, or tax details with just a street address. By entering the exact address or a partial one, users can instantly pull up the legal description, assessment value, and GIS map showing property boundaries and neighboring lots. The system supports address lookup by ZIP code, city, or parcel number, making it easy to verify a property’s mailing address, physical location, or ownership history without navigating confusing databases. Whether you need to confirm a property’s tax account, discover the current owner, or locate the property on an interactive map, this service consolidates public address records, deed references, and tax information into a single, user‑friendly portal that respects privacy while providing accurate, up‑to‑date data.

Address Lookup also offers advanced search options such as address lookup by owner name, parcel ID, or even a partial address fragment, ensuring that even incomplete information yields results. Users can quickly find property tax records, assessed value, and payment status, as well as detailed building information and land classification. The platform’s address database integrates GIS address search, allowing a visual property location lookup and map‑based address verification. By streamlining how to search for a property by address, how to find a property owner, and how to retrieve tax information, this service eliminates the frustration of missing or outdated address records and empowers residents, investors, and professionals with reliable property insight.

How to Search Address Lookup for Fairfax VA Property Records

Searching address records in Fairfax County, Virginia gives you direct access to public property data maintained by local government offices. The Fairfax County iCare system consolidates street address details, parcel information, ownership history, and tax records into one searchable database. You can also access property owner to review official records. When you enter a complete or partial street address, the platform returns the situs address, parcel ID, owner name, assessment value, and a GIS map showing property boundaries. You can also search by ZIP code, parcel number, or owner name if the street address is incomplete. Because the database links to recorded deeds and current tax bills, every address lookup returns information verified against county land records and the Department of Tax Administration files.

Official Search Portal: https://icare.fairfaxcounty.gov/

Steps to Search

• Open the Fairfax County iCare portal at https://icare.fairfaxcounty.gov/ using any modern web browser on your computer or mobile device.
• Select the “Address” search tab from the main menu on the homepage to access the property address lookup tool.
• Type the full street number and street name (such as 12000 Government Center Parkway) into the address search field, or enter only a partial address fragment if you lack complete information.
• Choose your preferred search method from the dropdown list, including search by street, city, ZIP code, parcel number, or owner name.
• Click the “Search” button to retrieve property records, then review the results page for parcel data, ownership details, and assessment values.

Search Methods for Address Lookup

Fairfax County supports several distinct search pathways so you can locate a property using whatever details you already have. Each method targets a different data field within the land records database, from street number to parcel ID. Choosing the right method depends on the specific identifier available, such as a full mailing address versus only an owner surname. The following subsections describe every supported approach for retrieving property records through the address database.

Search by Street Address

Searching by street address remains the fastest way to retrieve parcel data when you know the property location. You enter the house number, street name, and street type (Street, Avenue, Road, Lane, Court, or Drive) into the primary search field. The system matches your entry against the county’s address point layer, which assigns a unique identifier to every structure, lot, and unit. Results return the situs address, physical address, parcel boundaries, and a clickable link to the interactive property map. This method works for single-family homes, condominiums, and commercial buildings throughout Fairfax County.

Search by City

Searching by city lets you narrow a lookup when a street address spans multiple jurisdictions or when you only know the municipality. Fairfax County includes independent cities and incorporated towns such as Fairfax City, Falls Church, and Herndon, each with its own address ranges. Typing the city name into the address search field displays all parcels recorded within that boundary, sorted alphabetically by street name. This method benefits real estate investors reviewing neighborhood blocks, contractors scouting job sites, and residents verifying tax bills linked to their jurisdiction of residence.

Search by ZIP Code

Searching by ZIP code pulls every property address recorded under a specific United States Postal Service delivery route. Fairfax County ZIP codes span from 22003 in Annandale to 22315 in Franconia, covering postal zones that cross municipal lines. Entering a five-digit ZIP code returns a complete list of parcels, lot numbers, and property classifications within that postal area. Researchers, delivery services, and title examiners use ZIP code queries to audit clusters of homes sharing the same mailing routes.

Search by Parcel Number

Searching by parcel number returns a precise match when you already have the tax-assigned parcel identifier from a deed, plat, or prior tax bill. Each parcel number follows the Fairfax County format reflecting the subdivision, block, and lot numbers (for example, 046-2-01-0020). Entering this identifier bypasses the address layer and opens the property record card directly, showing the legal description, acreage, and current owner. Surveyors, attorneys, and tax appeal specialists rely on parcel number searches to cross-check boundary lines and ownership transfers.

Search by Owner Name

Searching by owner name retrieves every parcel associated with an individual, trust, or business entity when you lack a street address. Type the full or last name of the property owner into the search field, and the database returns all matching parcels owned by that party. The results display the owner mailing address, property address, and parcel number for each holding. This method helps foreclosure researchers, genealogists tracing family land holdings, and real estate agents prospecting absentee owners.

Search by Partial Address

Searching by a partial address helps when you remember only a street name, block number, or address fragment. The search engine uses wildcards and fuzzy matching to return possible matches even with incomplete data. For example, entering “Government” alone returns every street starting with that word, while entering “1200” displays properties in the 1200 block of multiple roads. This method saves time during preliminary research, mail verification, and emergency response when exact information is unavailable.

Search Addresses on a Map

Map-based address search converts geographic coordinates into parcel data through the GIS address search tool. You click any location on the interactive map, and the system identifies the underlying parcel, address point, and property details. The map display shows parcel boundaries, neighboring properties, and street centerlines. Users in the field rely on this method when responding to service requests, planning utility installations, or conducting environmental assessments.

Address Search Results

Once a query returns a match, the property records page consolidates every public detail linked to that address. The results screen displays identification numbers, contact references, and classification data tied to the parcel. Each data field pulls directly from the Department of Tax Administration and the land records office, so the information reflects current verified records. The following components appear on a standard property address lookup result.

Property Address

The property address field shows the situs address, which is the physical location of the land or building assessed by the county. This address differs from the mailing address when the owner lives elsewhere. The system displays the street number, street name, city, state, and ZIP code in standard USPS format. Every property address in Fairfax County ties back to a unique address point registered in the GIS master file.

Mailing Address

The mailing address records where tax bills, assessment notices, and legal correspondence are sent. This address often belongs to the owner, a property management company, or a mortgage servicer handling tax payments. The address lookup result shows the mailing address alongside the property address so you can confirm whether the two match. Divergences between property and mailing addresses frequently signal rental properties, absentee ownership, or estates under administration.

Parcel Number

The parcel number is the tax-assigned identifier tying the property to its subdivision, block, and lot numbers in the county land books. Once you have the parcel number, you can cross-reference recorded deeds, plats, and tax appeal records. The format includes a subdivision code, section number, and individual lot reference (for example, 046-2-01-0020). Every parcel number in the database corresponds to a precise set of GIS parcel boundaries.

Property Account Number

The property account number is the internal tracking code used by the Department of Tax Administration to bill property taxes. Each parcel receives a unique account number separate from the parcel ID, enabling the county to manage billing cycles, payment plans, and delinquency records. You use this account number when paying taxes online, contesting assessments, or requesting payment history from the treasurer’s office.

Property Owner

The property owner field lists the current legal owner of record, whether an individual, corporation, trust, or government entity. This name comes from the most recently recorded deed on file with the Fairfax County Circuit Court. When the owner changes through sale, inheritance, or transfer, the database updates on the same business day as the recording. The owner name appears alongside the owner mailing address for verification purposes.

Property Type

The property type classification reflects how the county categorizes the parcel for tax and zoning purposes. Common classifications include residential single-family, commercial, industrial, agricultural, and vacant land. The property record card displays the property classification code, which affects the tax rate applied during the assessment cycle. This field helps appraisers, lenders, and buyers confirm proper land use before closing a transaction.

Property Location

The property location section displays the geographic coordinates, election district, magisterial district, and voting precinct tied to the address. It also references the ZIP code, census tract, and, when applicable, special taxing districts such as stormwater service areas. Real estate professionals and government planners use this data to evaluate location-based factors influencing property value and tax liability.

Property Information From an Address

An address lookup produces far more than a simple street match. The results page compiles structural details, legal descriptions, and physical characteristics that define each parcel. This deeper layer of property data supports real estate transactions, title searches, and tax appeals. The following sections break down what every property record card reveals about the address you queried.

Property Identification

Property identification combines the parcel number, account number, and address point into a single reference framework. This combination confirms the exact parcel tied to the street address and links it to all county databases. Tax records, zoning cases, and permits all reference these identifiers, so having them on hand streamlines any subsequent research.

Parcel Details

Parcel details show the lot size, acreage, zoning designation, and subdivision name. Each parcel carries a unique lot and block number assigned during the original subdivision plat. The database also notes if the parcel is part of a homeowners association, historic district, or special overlay zone. Surveyors and developers rely on parcel details when designing site plans and verifying setbacks.

Legal Description

The legal description defines the parcel using metes and bounds, subdivision plat reference, or a combination of both. This text serves as the official, legally binding definition of what land the owner holds. Title examiners, attorneys, and surveyors all verify property boundaries against this language during closings, disputes, and easement claims. The legal description remains unchanged unless the owner records a deed of subdivision or consolidation.

Property Classification

Property classification states whether the parcel qualifies as residential, commercial, industrial, agricultural, or exempt. Classification drives the tax rate, eligibility for exemptions, and assessment methodology. For example, residential properties in Virginia receive preferential assessment treatment under the state code, while commercial parcels are valued at full market rate. Knowing the classification helps you calculate accurate property tax projections.

Land Information

Land information details topography, soil type, flood zone status, and easement restrictions tied to the parcel. This data comes from GIS layers maintained by the Fairfax County Public Works and Environmental Services department. Flood zone designations in particular affect insurance requirements and rebuilding options, so buyers and lenders should review them before closing. Land information also flags conservation easements and right-of-way restrictions.

Building Information

Building information covers the structure on the parcel, including square footage, year built, number of stories, construction type, and number of bedrooms and bathrooms. If the property has multiple buildings, each one receives a separate line item. Building permits and Certificate of Occupancy records also link back to this section, giving you a full picture of past renovations and additions.

Assessment Information

Assessment information shows the assessed value and appraised value used to calculate property taxes each year. The Fairfax County Department of Tax Administration updates these figures annually based on a mass appraisal of comparable sales. The assessment record lists both the land value and improvement value, allowing you to separate the worth of the dirt from the worth of the structure.

Address and Property Ownership

Ownership records linked to an address reveal the parties with legal interest in a parcel over time. These records originate with the Fairfax County Circuit Court Clerk’s office, which files deeds and transfers of ownership. You can also access property search to review official records. The address lookup tool pulls this recorded data into a single ownership report so you can verify who holds title today and how title changed in the past.

Current Property Owner

The current property owner is the person or entity holding recorded title at the time of your search. The name appears exactly as filed on the latest deed, including middle initials, trust designations, or corporate suffixes. When the property sits in a trust, the trustee’s name appears rather than the beneficiary. You should always confirm ownership before initiating legal correspondence tied to a parcel.

Ownership Information

Ownership information displays the type of vesting (sole ownership, joint tenancy, tenants in common, or corporate ownership), along with the book and page number of the recording deed. This data confirms how the current owner holds title, which affects inheritance, divorce proceedings, and creditor claims. Real estate professionals reference ownership information during closings and title commitments.

Ownership History

Ownership history charts every recorded transfer of the parcel over time, including grantor and grantee names, transfer dates, and deed types. This timeline begins with the earliest recorded conveyance and continues to the present owner. Researchers, genealogists, and environmental consultants use ownership history to trace contamination liability, lien priority, and chain of title gaps.

Owner Mailing Address

The owner mailing address records where the county sends property tax bills and assessment notices. This address may differ from the property address, particularly for landlords, second-home owners, or out-of-state investors. Mailings return to the county if the owner fails to update this address, which can result in missed tax bills and eventual tax delinquency.

Recent Ownership Transfers

Recent ownership transfers highlight parcels sold within the past 12 to 24 months, along with the recorded sale price, transfer tax, and deed reference. The database also notes if the transfer was a gift, foreclosure, or arms-length sale. Investors track recent transfers to identify flipping activity, assess comparable sales, and evaluate neighborhood price trends.

Address and Property Tax Information

Tax records tied to an address in Fairfax County come from the Department of Tax Administration, the agency responsible for billing and collecting real estate taxes. The address lookup tool links the property address to its tax account, assessed value, and payment history. Because property taxes fund schools, roads, and emergency services, keeping tabs on this information matters to every owner and prospective buyer.

Property Tax Account

The property tax account identifies the parcel in the county’s billing system. Each account tracks annual bills, payments, credits, and outstanding balances. Once you have the tax account number, you can retrieve payment receipts, request payoff figures for closings, and set up paperless billing through the Treasurer’s online portal.

Assessed Value

Assessed value is the dollar amount the county assigns to the land and improvements during the annual mass appraisal. Fairfax County reassesses properties every year on a rolling schedule. The assessed value serves as the base for calculating property tax liability, though it may not match market value during periods of rapid price change.

Taxable Value

Taxable value reflects the assessed value minus any exemptions or deductions the owner qualifies for, such as the Virginia homestead exemption for primary residence owners age 65 and older. Tax calculations always apply the tax rate to the taxable value, not the gross assessed value. Knowing your taxable value helps you estimate the annual tax bill before bills arrive each June and December.

Tax Year

The tax year identifies the billing cycle for the assessment figures shown. Fairfax County real estate taxes are billed twice a year, with the first installment due December 5 and the second due June 5. Each installment references the tax year assigned at assessment, so the figure shown on the address lookup screen aligns with the most recent completed levy.

Property Tax Amount

The property tax amount field shows the dollar figure billed for the current tax year. The amount derives from multiplying the taxable value by the real estate tax rate set annually by the Fairfax County Board of Supervisors. Tax bills include a breakdown of the county general fund, special district taxes, and any applicable sanitation or stormwater fees.

Tax Payment Status

Tax payment status indicates whether the current bill is paid, pending, or overdue. The system refreshes payment status nightly using data from the Department of Tax Administration. Buyers can use this field during due diligence to confirm the seller’s tax account is current before settlement, since unpaid taxes become liens on the property at closing.

Delinquent Tax Information

Delinquent tax information lists unpaid taxes from previous billing cycles, including penalty and interest accrued. Fairfax County charges 10 percent interest on late real estate tax payments plus a $10 late fee per installment. Continued delinquency triggers publication of the property in the annual delinquent tax sale, so owners should review this section regularly.

Address and Parcel Mapping

Mapping tools bring address data to life through GIS layers maintained by Fairfax County’s Department of Information Technology. A map-based address lookup overlays parcel boundaries, street centerlines, and address points on a digital basemap. Users zoom and pan across the county to confirm property location, check neighboring parcels, and verify street frontage. These mapping features support property research, public safety dispatch, and planning reviews.

Property Location Map

The property location map displays a parcel outline centered on the street address entered. A red parcel highlight distinguishes the subject property from surrounding lots, while a popup window lists basic property data. Users can switch between street, aerial, and topographic basemaps to confirm physical features such as driveways, outbuildings, and tree cover.

Parcel Boundaries

Parcel boundaries show the exact surveyed lines defining the property. Boundary lines tie back to recorded subdivision plats and, in older areas, metes and bounds descriptions. The GIS layer allows measurement of individual edges, total acreage, and distance from the road centerline. Surveyors rely on this layer when preparing boundary line adjustments and easement sketches.

Neighboring Properties

Neighboring properties appear as outlined parcels surrounding the subject property, each with its own identifier and owner record. Clicking a neighboring parcel opens its address, owner, and tax summary without leaving the map view. This feature supports comparative market analysis, neighborhood planning, and HOA board reviews of adjacent construction projects.

Street and Road Information

Street and road information identifies the road classification (interstate, arterial, collector, or local), speed limit, and maintenance responsibility (county or state). The map also flags pavement width, sidewalks, and trail connections. Public works staff and transportation planners use this layer to coordinate maintenance schedules and right-of-way acquisitions.

GIS Address Search

GIS address search uses the county’s geographic information system to find parcels by clicking a point on the map. When you click a location, the system reads the address point layer and returns the underlying parcel record. This method proves useful for parcels without clearly marked addresses, such as vacant land or utility easements.

Map-Based Address Lookup

Map-based address lookup combines address entry with the map display, so users can type an address and immediately see its parcel on the map. The system supports geocoding of partial addresses and intersection searches. Mapping functions include drawing measurement tools, coordinate readouts, and printable map exports for use in reports or legal exhibits.

Address Search by Property Type

Address lookup results vary depending on the category of property being researched. Residential single-family homes, commercial storefronts, agricultural tracts, vacant lots, industrial complexes, and multifamily buildings each carry distinct data fields. The search engine recognizes the property classification code and shows only the relevant details for that category. Reviewing property type makes it easier to interpret records accurately.

Residential Addresses

Residential addresses cover single-family detached homes, townhomes, and condominiums used as primary residences or second homes. Records for residential addresses show dwelling square footage, year built, number of bedrooms and bathrooms, and garage capacity. The system also notes if the property participates in the Virginia homestead exemption program for owner-occupied residences.

Commercial Addresses

Commercial addresses include office buildings, retail storefronts, restaurants, and shopping centers. Commercial property records list tenant use, gross leasable area, and whether the property generates business professional and personal property taxes alongside real estate taxes. Investors and lenders rely on commercial property data when underwriting income-producing acquisitions.

Agricultural Properties

Agricultural properties consist of farmland, nurseries, and equestrian estates receiving Use Value Assessment through the Virginia Department of Taxation. You can also access people search to review official records. These records show acreage in tillable land, pasture, woodland, and wetlands. Owners must meet minimum acreage and income thresholds to maintain the agricultural classification, and the system flags parcels enrolled in land use deferral programs.

Vacant Land

Vacant land records identify unimproved parcels available for development or held for investment. Search results show zoning, available utilities, slope, flood zone status, and road frontage. Builders and developers consult vacant land records when assembling parcels for subdivisions, evaluating yield, and checking entitlement restrictions.

Industrial Properties

Industrial addresses cover manufacturing plants, warehouses, distribution centers, and flex buildings. Industrial records list clear height, dock doors, rail access, and environmental permits on file. Companies exploring industrial acquisitions review these records before commissioning Phase I environmental site assessments.

Multifamily Properties

Multifamily properties include apartment complexes, garden-style rentals, and condominium buildings containing more than four units. Search results display total units, average unit size, year built, and owner of record. Lenders and brokers rely on multifamily records for income capitalization models and rent comparable studies.

Address Records and Documents

Underlying documents support every address entry in the Fairfax County system. Recorded deeds, plats, liens, and tax receipts create the public paper trail you rely on for verification. The address lookup tool links directly to these recorded documents whenever the records office has digitized them. The sections below describe each document type available through the system.

Property Record Information

Property record information ties all recorded documents to the address by parcel number. Each record lists the document type, recording date, and instrument number. Users can sort records by date or document type to isolate sales, refinances, easements, and court orders. The same record framework supports research for title commitments, quiet title actions, and lien priority disputes.

Deed References

Deed references show the book and page numbers of the most recent deeds transferring the property. The Fairfax County Circuit Court Clerk’s office provides online access to recorded deeds, including grantor and grantee names, legal description, and consideration. Deed references remain the legal proof of ownership until a new deed is recorded.

Assessment Records

Assessment records include annual notices of assessment, exemption applications, and administrative review decisions. Each parcel carries an assessment history showing value changes over time. Property owners appeal assessments through the Board of Equalization, and those appeals appear in the assessment records section once filed.

Tax Records

Tax records document billed amounts, payments, refunds, and credits applied to each parcel. Users retrieve tax records for proof of payment during real estate closings and audit verifications. The Treasurer’s office releases certified tax record copies upon request when an online statement is insufficient for a closing or court filing.

Historical Property Records

Historical property records reach back to the earliest recorded conveyance on file with the Circuit Court. This archive supports genealogical research, environmental due diligence, and historical preservation. Researchers can request scanned copies of older records through the Records Management division when digital files are unavailable.

Recorded Property Documents

Recorded property documents include deeds, deeds of trust, liens, releases, plats, and condominium instruments filed with the Circuit Court. Each document carries an instrument number and recording date, which the system links back to the subject address. Title insurance underwriters, attorneys, and property researchers rely on these recorded documents to confirm chain of title and encumbrance status.

Search Problems

Errors and quirks in public records occasionally prevent successful address lookup. Some parcels sit outside active addressing ranges, others carry transposed digits, and a few have multiple addresses covering the same structure. Recognizing common data issues helps you troubleshoot a lookup before assuming the property does not exist. The following sections outline typical reasons a search fails and how to address each situation.

Address Not Found

An address not found error means the system cannot match your entry to any address point within the Fairfax County addressing system. This commonly occurs when the address sits in an independent city, on a military installation, or in a jurisdiction outside county records. To resolve this, double-check spelling, confirm the ZIP code, and confirm the property lies within Fairfax County.

Incorrect Street Address

An incorrect street address error appears when digits or street names are typed improperly. Address points rely on exact matches to U.S. Postal Service Publication 28 standards. Replace directional abbreviations (N, S, E, W), check street type (Street versus Avenue), and verify ZIP code accuracy before retrying.

Missing Address Information

Missing address information refers to parcels indexed by parcel number but lacking a registered street address. Vacant parcels and easements sometimes show parcel data without an addressable structure. In those cases, search by parcel number instead of by street address to retrieve available records.

Recently Assigned Addresses

Recently assigned addresses are not yet visible in the database because the addressing authority has not finished synchronizing records. New subdivisions in Tysons, Lorton, and other growth areas may take several weeks after recording to appear in the iCare system. If the property is brand new, contact the Fairfax County Department of Code Compliance for the updated address record.

Address Changes

Address changes occur when a municipality renumbers streets, renames subdivisions, or absorbs new territory. Historic renumberings, such as those following the 1960s adoption of ZIP codes, appear in the change log. If you encounter an address that no longer matches historical records, search the address history to find the prior identifier.

Property With Multiple Addresses

A property with multiple addresses can return more than one record card during a search. Corner lots, duplexes, and buildings with mixed-use suites often share a parcel but have separate addresses. Check all returned cards to confirm details for the specific unit you are researching.

Outdated Address Records

Outdated address records appear when the database has not yet caught up with the latest recorded deed, address change, or tax status update. Fairfax County refreshes records nightly, but a newly recorded transfer may take a day or two to display. If you suspect outdated data, wait 24 hours and re-run the search, or call the iCare help line for assistance.

Contact Information

For direct assistance with address lookup, parcel identification, or property tax questions, contact the Fairfax County Department of Tax Administration at the address and phone number listed below during regular business hours.

• Office Location: 12000 Government Center Parkway, Fairfax, VA 22035
• Contact Number: (703) 324-7329
• Office Hours: Mon-Fri: 8:00 AM – 5:00 PM

Frequently Asked Questions

Find quick answers about using Fairfax County’s address lookup tools, what data you can expect, and how to solve common issues.

How to use Fairfax address lookup online?

Visit the Fairfax iCare portal at https://icare.fairfaxcounty.gov/. Choose the address search option and enter the full street address, ZIP code, or parcel number. Click Search and the system returns the situs address, parcel ID, owner name, and recent assessment values. You can refine results by selecting “Property Details” for tax history or “Legal Description” for boundary information. The site is free and works on most browsers. If the address is new, allow a few weeks for the database to update.

What info appears for a street address search?

When you enter a street address, the Fairfax system displays the official situs address, parcel identification number, current owner’s name, and mailing address. It also shows assessment year, taxable value, and any outstanding tax balances. Additional tabs provide legal description, land use classification, and a map view of the property boundaries. For residential parcels you may see building type and number of units. All data pulls from county tax and land records, ensuring it reflects the latest recorded information.

How can I find a parcel number by address?

Enter the complete street address into the iCare address lookup field. After the search runs, the results page lists the parcel number right under the address line. This identifier is also called the Parcel ID and is used for tax bills, permits, and deed searches. If the address matches multiple parcels, the system shows each parcel’s number with its corresponding owner. You can copy the Parcel ID for use in other county services or for private research.

Why might an address not appear in iCare?

Several reasons can keep an address from showing up. New constructions or recent subdivisions may not yet be entered into the county’s database; updates can take up to 30 days. Misspelled street names, incorrect ZIP codes, or using an old address format also prevent matches. In some cases, the property may be listed under a different legal description, such as a lot‑block number. Double‑check the spelling, try a partial search, or contact the Fairfax Office of Tax Administration at (703) 324‑7329 for assistance.

Can I verify tax details with address lookup?

Yes. After locating the property through the address search, click the “Tax Information” tab on the result page. This section lists the current tax year, assessed value, taxable value, and any unpaid balances. It also shows payment history and delinquency status. The information updates after each tax cycle, so you see the most recent figures. For detailed statements or to set up a payment plan, use the contact number provided on the page or call the county tax office during business hours.